Customer Service

 
Shipping & Delivery
 
Online Shop - Stock items will be dispatched within 3-5 working days.
Online Shop - Customised Playing Kit will be dispatched within 10 - 12 working days.
Online Shop - Limited Edition Club Shop items - Customised Leisure wear & Club Shop Items will be dispatched within 20 - 22 working days after agreed cut off date with club/school etc.
Full order will be dispatched together. ie if your item contains both stock and customised leisure wear delivery time will be 20 - 22 days.
Delays may apply at certain times eg. holidays, Christmas and generally busy times.
 
Please make sure that you give an address that will be attended during working hours as most items will have to be signed for by the receiver.
 
Delivery is between 9-5 monday to friday. We are unable to give an exact delivery time of day.
 
Delivery dates are an estimate only and Intosport take no responsibility for any unforseen circumstances effecting delivery times.
Orders are delivered Via An Post or DPD Couriers. Intosport Ltd takes no responsibilty for delays.
 
Returns & Replacements
 
We are more than happy to refund or replace any faulty item that does not meet the high standards we set for ourselves.
 
If there are any problems with your order please contact us as soon as possible to discuss the options.
Email - [email protected] 
Phone - +353564441652
 
Unless the products are faulty we can not offer a refund on any crested or personalised gear, one off items or any made to order playing kit or leisurewear. - This includes all crested jerseys and leisurewear.
 
Please allow 10-15 working days for returns to be processed.
 
If you have any queries please do not hesitate to contact any member of our office staff or sales team.
 
 

Payment, Pricing & Promotions

You may pay by any method outlined in the online store, by post, over the phone by credit or debit card or in person.Online orders can be paid by credit/debit card only.

Please ensure you provide the card holders name as it is shown on the card, and the billing address corresponds as it appears on the card statement.

Payment will be taken in Euro, and if applicable, your card will be charged according to the exchange rate at that time.

Payment shall not be deemed to have taken place until the receipt by the Company of cleared funds.

All new customers must pay pro forma, please do not ask for credit as refusal may offend.

 

Privacy & Security

Online payments are made through an independent secure provider and Intosport Ltd do not store payment details taken online or over the phone.

During your visit to the Website we may gather certain personal information that is necessary to set up your account, for the purposes of billing, delivery of your goods and queries.

We will keep your information to process your order, process any applicable refunds, respond to any complaints/feedback or to provide you with promotional information you have subscribed to.

To unsubscribe from any unwanted mails simply hit the "unsubscribe" tap.

Our Website can recognise past users by using cookies. Cookies personalise your visits to the Website to meet your individual preferences. You can disable cookies by adjusting your internet settings.

If you have any queries or concerns regarding our use of your personal information please contact a member of our team. 

 

Price

  • Prices quoted on jobs are final and no further charges or discounts will apply.
  • Vat @ 21% is charged on all items.
  • Please be sure to check if vat is included in a quote as there is no vat charged on children's sizes ending at size 32 / Age 10-11 years.
  • Some orders may be subject to set up or artwork charges. The customer will be informed of these when requesting a quote.
  • Intosport reserve the right to alter prices at any time.

Delivery Charge: 

Under €50

  €8.00

€51-€100

 €6.50

€100-€150

 €4.50

Over €150

FREE

 

 

Stock and Availability

Products illustrated on this website are as seen. The reproduction of colours is as accurate as photographic and computing processes will allow.

Stock items will be available for dispatch within 2-3 working days

Bespoke items, dispatch varies, please allow 4-6 weeks to avoid dissappointment

Pre-Order, dispatch times vary, please allow 4-6 weeks to avoid dissappointment 

Contact our Sales Team now. [email protected]

Intosport accept no responsibility for variances in colour or style due to the settings on the users device or programmes used to view our web site.

Whilst every effort is taken to make sure all items listed on in our store are in stock, occasionally some items will be temporarily out of supply.

Should this occur we will contact the customer as soon as possible to discuss the options.

 

Complaints and Comments

If you have any complaints, queries or feedback we have a dedicated team available to help. Click for email

 

Alternatively you can write to us at:

Intosport Ltd

Ballinakill Road

Castlecomer

Co. Kilkenny

R95H39D

 

We are always looking for customer feedback and comments on service, quality, and any other aspect of your experience with us.

We welcome all of your comments via e-mail, in person or over the phone.

 

Remember, we at Intosport pride ourselves on our customer service and satisfaction.